Artificial intelligence (AI) is rapidly being adopted by small and medium businesses across Australia to improve efficiency, automate workflows and enhance customer service. However, using AI tools without proper legal and operational safeguards can expose businesses to significant risk.

For many businesses, AI raises important legal questions, including compliance with the Australian Consumer Law, privacy obligations and data handling requirements. There are also increasing cybersecurity risks, particularly where third-party AI tools process sensitive or confidential business or customer data.

In this episode of the Victorian Small Business Network (VSBN) podcast, Sarah Burke, Principal Lawyer at SLB Legal, is joined by Daniel Wojcik, Managing Director of Codux, and Olivera Tomic, Founder of 8 People. Together, they discuss how Australian businesses can adopt AI safely, including practical steps to manage legal risk, protect data and implement AI tools effectively across teams.

The episode covers:

• Legal risks of using AI in business operations
• Privacy and data security considerations for AI tools
• Contracting and supplier risk when using third-party AI platforms
• The importance of internal policies, training and AI governance

If your business is using AI, or considering implementing AI tools, this podcast provides practical guidance on how to reduce risk while still gaining the benefits of AI technology.

This VSBN podcast was recorded, edited and published by Andre Coñate from Victorian Small Business Network.

Implementing AI? Make sure your legal framework and contracts keeps up. Get in contact with SLB Legal today.